The Jane and Finch neighbourhood in Toronto, Ontario has served as a
crucial stepping stone to help new immigrants transition as they move
to a new country. Initially, the community had essential services and
support systems in place that would have made the transition easier.
However, as the neighbourhood has grown and changed in the past fifty
years, it has neglected to evolve these services and support systems to
suit the needs of the current demographic. This thesis is an exploration
of how to ensure that future generations living in Jane and Finch are set
up for success. It is also a story of the people living in Jane and Finch
and how to better serve them. By utilizing a methodology that relies
on a creative narrative, a more personal connection to the people and
neighbourhood is established, allowing for a sensitive design that targets
the users’ specific needs.
